Supporting treatment and recovery together

START takes referrals from both adults and young people with substance misuse problems. Referrals are accepted by telephone, email and in person, from voluntary/professional organisations and individuals where consent has been gained.

The team consists of:

A commissioned clinical service through Foundations, which offers prescribing services including titration, stabilisation and reduction regimes, BBV (Blood Bourne Virus) vaccinations and harm reduction services such as a needle syringe programme and distribution of Naloxone.

Linked to that service we have:

A Hepatitis C treatment clinic supporting clients testing positive for Hepatitis C.

A midwife from the University Hospital of Hartlepool who works closely with the service.

A psychosocial recovery support element provided by Hartlepool Borough Council.

The team provides a wide range of evidence-based, needs-led interventions on a drop in, 1-1 and group work basis, including:

  •  Assessment
  •  SMART Recovery UK mutual aid Breaking Free Online access and support
  •  DRR (Drug Rehabilitation Requirement) and ATR (Alcohol Treatment Requirement) support groups.
  • Preparation for detoxification

HeadSTART supports young people in achieving their recovery goals using structured care planning and supports young people to make informed decisions to stop them making decisions they may later regret.

Young Peoples Service offers a range of services for young people up to the age of 18. The service provides support around substance misuse treatment, with a focus on prevention and early interventions.

We also provide harm reduction education to schools, youth projects or any other young person-related services in Hartlepool.

Opening Hours


9am - 5pm


9am - 5pm


9am - 5pm


9am - 5pm


9am - 5pm